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Known Issues: Secrets of Gloomrot

  • Updated

With the launch of Update #1: Secrets of Gloomrot, we would like to inform you about some known issues that will unfortunately not be resolved by the time the update goes live. Despite having addressed hundreds of issues and bugs, there are a few that still remain.

 

We want to remind you that the game is still in the early access phase, and these challenges are part of the ongoing development. As such, it’s in your best interest that we are communicative about ongoing issues and let you know that we are not only aware of them but actively working to solve them as we speak.

 

Here are some of the more noteworthy problems we are aware of that will be present in the Gloomrot launch version.

 

Server Crashes:

  • We experienced server crashes during the beta weekend, and unfortunately, at least one crash will not be fixed.
  • The frequency of these crashes is still being assessed, with 3 crashes occurring in 2 days during the beta weekend due to the high player count on one of our stress-testing servers.
  • Occasional server downtime may occur due to the number of servers we will be running.
  • We are committed to promptly restarting the servers as soon as possible to minimize any disruption.
  • We are actively investigating how longer server uptime may impact these occurrences.

 

Jewels Disappearing:

  • We have received reports of jewels randomly disappearing when equipped.
  • Despite our best efforts, this issue has persisted through each beta version.
  • Resolving this problem requires further investigation and potentially more extensive time investment.
  • We are actively focusing on this issue as it can impact the sense of progression and the rewarding aspects of the game.

 

Client Performance Issues:

  • Some players have experienced performance issues on the client after playing for an extended period of time.
  • A client restart is required to restore proper functionality.
  • The UI and other elements may start to lag severely, rendering the game unplayable.
  • We have not been able to reproduce this issue on demand, but we recommend regular game restarts as a temporary solution.
  • We are working on further performance improvements. We will be regularly including these in hotfixes as they come.

 

Servant Functionality Disruptions:

  • Occasionally, some servants may experience disruptions in functionality or intermittent issues with attacking.
  • This primarily affects PvP and can be important to certain players.

 

Localization:

  • There has been a delay in our Language Quality Assurance procedures that means some of our translations may be a bit strange during our initial launch.
  • We are actively working to resolve this issue!

 

Server List:

  • There is an issue with our server list which is causing it to fetch only 400 servers at a time.
  • We are actively working to resolve this issue as quickly as we can.

 

Connection/Rubberbanding Issue:

  • We are suspecting this is caused by lag spikes during autosaving. Disabling save file zipping might decrease the lag possibly causing this connection issue and might be worth a try. Autosaves will still be made but will take up more space on the disk.

How to disable save file zipping for a server:

  1. Select your server in the Continue menu
  2. Press the "Go to Directory" button
  3. Locate the ServerHostSettings.json file
  4. Open the file in a code or text editor
  5. Do the following changes on the last line, as shown in the pictures below
    editJSONExample.png
    a. add a , to the last row before the }
    b. add the text "CompressSaveFiles": false
    c. if "CompressSaveFiles": true already existed in the file, skip the above steps and change true to false
  6. Save the document and restart the game

 

Stuck in Black Screen Issue:

Fix A:

  • Some players have reported the following solved the issue for them:

 

  1. Right-click the game in Steam and select Manage > Browse local files
  2. Navigate through the following folders: VRising_Data\StreamingAssets\Settings
  3. Locate the ClientSettings.json file
  4. Replace it with the attached ClientSettings.json file (this will reset your settings to default and set EOSServerSearch to false)

 

Fix B:

  • If you are getting stuck in a black screen after creating your character and you crashed or left during the loading screen while first creating the server, the server might be stuck in an incomplete state. The only way to fix this is to create a new server.
  • If you have crashed when the server was first created, later chunks can also be broken. To be certain that nothing is broken, create a server without crashing or leaving in the first loading screen and character creation. We are currently working on a fix for this.

 

Stuck on Prewarming Shaders:

  • If you're stuck on Prewarming Shaders, doing the following should resolve it:
  1. Enable the Console via the main menu Options > General > Interface > Console Enabled
  2. Open the Console by pressing the § button on your keyboard (usually located in the upper left corner)
  3. Write this in the console and press enter: `PreWarmShaders 0`

 

Can’t Leave the Starting Area:

  • This can happen if you leave during the loading screen or crash when first creating the server, which will result in the server being stuck in an incomplete state. The only way to fix this is to create a new server.
  • If you have crashed when the server was first created, later chunks can also be broken. To be certain that nothing is broken, create a server without crashing or leaving in the first loading screen and character creation. We are currently working on a fix for this.

 

Can I convert my old server to work in the new version?:

  • Servers created before the new update cannot be converted to work with the new version. This is because there have been a lot of changes from the last update, not just to the world that makes it impossible for castle setups to transfer over one-to-one, but deep changes in the code that make it totally incompatible with the old version of the game.
  • This is a good thing! Part of being in Early Access is allowing us to make these huge overhauls, so by the time the game releases we'll know we've done everything we can to make the game great. If we couldn't make changes like that it would be a huge constraint on making the game run better, more beautifully, and more expansive.


 

Additional Info:

We will continue to update this list as issues evolve. If you encounter any other bugs, please report them on our bug report site at https://bugs.playvrising.com/ to help us improve!

 

We’re compulsively counting on you.

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